Monitoring - Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

We strongly recommend reviewing your settings in advance.
For more information, refer to Microsoft’s official announcement: 👉 [The way to control EWS usage in Exchange Online is changing.](https://techcommunity.microsoft.com/blog/exchange/the-way-to-control-ews-usage-in-exchange-online-is-changing/4383083)

If you need assistance, please contact our support team.

Mar 31, 2025 - 09:36 PDT

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Apr 1, 2025

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Mar 31, 2025

Unresolved incident: Microsoft EWS Access Change – Action Required Soon.

Mar 30, 2025

No incidents reported.

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Mar 18, 2025

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