All Systems Operational

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Welcome to BitTitan's system status page.

Need to report a problem? Head over to our Help Center and login to submit a support request.
https://help.bittitan.com/

Uptime over the past 90 days. View historical uptime.
BitTitan Website Operational
90 days ago
100.0 % uptime
Today
MSPComplete Operational
90 days ago
100.0 % uptime
Today
MigrationWiz Operational
90 days ago
100.0 % uptime
Today
MigrationWiz DE Operational
90 days ago
100.0 % uptime
Today
DeploymentPro Operational
90 days ago
100.0 % uptime
Today
Powershell SDK Operational
90 days ago
100.0 % uptime
Today
Community Site Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)
Resolved - We have confirmed through comprehensive testing and positive customer feedback that our recent platform enhancements have successfully resolved the reported performance issues affecting authentication reliability and connection stability during document migrations.

If you continue experiencing any challenges related to authentication or connection reliability while using MigrationWiz, please reach out directly to our Support team for assistance.

Thank you for your patience as we worked to address this matter.
Jul 9, 14:08 PDT
Monitoring - We have implemented a series of platform enhancements to improve authentication reliability and connections for document migrations across OneDrive, SharePoint, and Google Drive. These updates have strengthened the way secure connections are established and managed, resulting in more consistent credential validation and reduced authentication-related disruptions.

In addition to improved reliability, we have also made optimizations to enhance data transfer speed and throughput. These changes help migrations complete faster and more efficiently, particularly for large volumes of data or high-concurrency migration scenarios.

As of our most recent deployment on June 30, we are are seeing very promising results We will continue to monitor the platform to ensure stable performance and a seamless migration experience for all users.
Jul 2, 05:03 PDT
Investigating - We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas.
As a temporary workaround, re-running the affected migration items typically resolves the issue.
Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.
May 27, 17:15 PDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Microsoft EWS Access Change – Action Required Soon
Resolved - This informational notice about Microsoft’s upcoming EWS access changes is now closed. No further updates are expected. Please ensure your organization has made the necessary adjustments to avoid service disruption
Jul 2, 05:06 PDT
Monitoring - Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

We strongly recommend reviewing your settings in advance.
For more information, refer to Microsoft’s official announcement: 👉 [The way to control EWS usage in Exchange Online is changing.](https://techcommunity.microsoft.com/blog/exchange/the-way-to-control-ews-usage-in-exchange-online-is-changing/4383083)

If you need assistance, please contact our support team.
Mar 31, 09:36 PDT
Microsoft Graph OneNote API Update
Resolved - As of March 31, 2025, Microsoft no longer supports app-only authentication for the OneNote API. If you need to migrate OneNote files, you must use delegated permissions in accordance with Microsoft’s changes.

For more information, please review our Help Center article(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations). If you have any questions, feel free to contact our support team.
Jul 2, 05:05 PDT
Identified - As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0)
Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)
Apr 17, 08:49 PDT
Jul 1, 2025

No incidents reported.

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