The platform is unable to generate and send emails for the following components: MigrationWiz New account creation MigrationWiz Password reset DMA installation emails
The platform is now able to generate and send emails for the following components: MigrationWiz Project statistics Support requests created from account.bittitan.com
At this time, if you need assistance, please email the BitTitan Support team directly at Support@BitTitan.com or create a Support Request via the Support Center in your BitTitan account.
Posted Jun 12, 2018 - 06:08 PDT
Update
It has been identified that this issue is affecting our platform's ability to generate and send emails.
This is affecting the following components: New account creation emails Password reset emails DMA installation emails Project statistics emails Support requests created from account.bittitan.com
At this time, if you need assistance, please email the BitTitan Support team directly at Support@BitTitan.com
Posted Jun 11, 2018 - 13:31 PDT
Investigating
Our operations team is currently investigating the issue. BitTitan services appear to be unaffected. There will be a delay regarding responses to support requests.
Your migration projects will not be affected by this issue.
Posted Jun 11, 2018 - 11:25 PDT
This incident affected: MSPComplete and MigrationWiz.