Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)

Incident Report for BitTitan

Investigating

We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas.
As a temporary workaround, re-running the affected migration items typically resolves the issue.
Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.

Posted May 27, 2025 - 17:15 PDT