Unable to create a support ticket from MSPComplete

Incident Report for BitTitan

Resolved

This incident has been resolved.

Posted Mar 24, 2018 - 12:15 PDT

Identified

Our development team is still investigation the issue that is affecting our contact page. They were able to restore that ability to submit a ticket, however, the ticket contents are being stripped from the message.

If you need assistance, please email the Support Team directly at Support@BitTitan.com.

Posted Mar 23, 2018 - 16:07 PDT

Investigating

Our Operations team is investigating an issue that is preventing users from submitting a Support request from https://account.bittitan.com/contact. At this time, please email Support@BitTitan.com to receive assistance with our product.

Posted Mar 19, 2018 - 09:51 PDT