All Systems Operational

About This Site

Welcome to BitTitan's home for system status

BitTitan Website   Operational
MSPComplete   Operational
MigrationWiz   Operational
Deployment Pro   Operational
UserActivation   Operational
Powershell SDK   Operational
Community Site   Operational
Zendesk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018
Resolved - This incident has been resolved.
Aug 16, 08:55 PDT
Update - This issue is related to the CDN that is used by our Knowledge Management provider and is not affecting all regions at this time.

We are still actively working to restore service.
Aug 10, 18:46 PDT
Investigating - Our team is investigating a problem that is causing our Knowledge Base site (help.bittitan.com) to not render properly.
Aug 10, 15:28 PDT
Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - This incident has been resolved.
Aug 10, 10:50 PDT
Update - We are continuing to investigate this issue.
Aug 10, 06:34 PDT
Investigating - LiveChat with BitTitan Technical Support is currently unavailable. The software vendor for the chat service is experiencing a service issue at this time.
Aug 10, 06:33 PDT
Aug 9, 2018

No incidents reported.

Aug 8, 2018
Resolved - This incident has been resolved.
Aug 8, 10:18 PDT
Investigating - We’re currently working through a service disruption with our vendor for our ticketing system and knowledge base database. Our team is actively working to resolve this incident and we appreciate your patience.

There may be a delay in customers submitting support tickets and for BitTitan engineers accessing support tickets. At this time our URL to our knowledge base archive is inaccessible.
Aug 8, 09:29 PDT
Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.