All Systems Operational

About This Site

Welcome to BitTitan's home for system status

BitTitan Website   Operational
MSPComplete   Operational
MigrationWiz   Operational
Deployment Pro   Operational
UserActivation   Operational
Powershell SDK   Operational
Community Site   Operational
Zendesk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - On Thursday, April 19, 2018, at 12:00 AM PDT, BitTitan will be updating the Client ID that is used when migrating to or from Google/G Suite.

To prepare for this change, read our knowledge base article here for the steps to update your migration settings: https://help.bittitan.com/hc/en-us/articles/360003044913-New-OAuth-2-0-Google-Client-ID
Apr 12, 20:05 PDT
Past Incidents
Apr 20, 2018
Resolved - This incident has been resolved.
Apr 20, 14:08 PDT
Monitoring - Our operation team has upgraded our email system to fix the email delivery issues. We will continue to monitor to confirm full resolution.
Apr 13, 10:47 PDT
Investigating - Our Development team is investigating an issue that is preventing automated emails to be delivered. This issue is primarily affecting emails sent to Office 365 mailboxes.
Mar 27, 12:35 PDT
Resolved - The maintenance is completed.
Apr 20, 12:41 PDT
Investigating - A brief maintenance will be performed. There should be no impact migrations or other services.
Apr 20, 12:07 PDT
Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 02:24 PDT
Investigating - Our development team is assigned and currently working on this outage. We do not have an ETA at this time. We will provide updates to this as they become available.
Apr 19, 02:03 PDT
Apr 18, 2018
Resolved - All affected items have been tested and the issue is resolved.
Apr 18, 10:18 PDT
Update - We have been informed by our Operations team that this issue is affecting the following components:

Support Requests
New Account Registrations
Password Resets
Purchases
Device Management Agent (DMA) Installation emails
Project Statistics
Apr 17, 18:04 PDT
Investigating - Our Operations team is investigating an issue that is preventing the ability to submit a Support request from our contact page. If you need assistance at this time, please email the Support team directly at Support@BitTitan.com
Apr 17, 16:26 PDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018
Resolved - This incident has been resolved.
Apr 6, 01:23 PDT
Investigating - There is currently issues with the migration service. Some migrations may be stuck, and you may experience performance issues with the migration service. Our developers are currently investigating this issue. We will provide updates as readily available.
Apr 6, 00:25 PDT