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Welcome to BitTitan's home for system status

BitTitan Website   Operational
MSPComplete   Operational
MigrationWiz   Operational
Deployment Pro   Operational
UserActivation   Operational
Powershell SDK   Operational
Community Site   Operational
Zendesk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Resolved - We are no longer receiving reports of this error affecting Public Folder migrations. If you are still experiencing this error, please contact BitTitan Support by email at Support@BitTitan.com
Sep 20, 14:15 PDT
Monitoring - Microsoft is in the process of rolling out a patch to address this error. Some tenants have already received the patch, but there is no ETA on when it will be released worldwide.

If you have received this error, please resubmit your migration to see if your tenant has been patched. If the error continues, please wait 24 hours and attempt your migration again.
Sep 14, 13:37 PDT
Identified - Microsoft unexpectedly changed the process required to search for items in Public Folders. This is a high impact change which appeared to happen on August 28th, 2018. Microsoft is aware of the issue and working on a fix for resolution. Updates will be posted as they are made available.
Sep 6, 09:20 PDT
Investigating - Our team is investigating the issue that is causing public folder migrations to produce the following error, "Public Folder error: "Expected an item Id but received a folder Id"." Migrating normal Office 365 public folders do not appear to be exhibiting this error. We have confirmed this issue is not related to the MigrationWiz code, and testing for a workaround is in progress. At this time there is no estimated time to resolution.Updates will be posted as they are made available.”
Sep 5, 13:52 PDT
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018
Resolved - Mail sending is back to normal. This incident has been resolved.
Sep 16, 03:57 PDT
Investigating - We are currently investigating an issue that is preventing emails being sent from BitTitan.com.

Our Support team can still be reached by direct email at Support@BitTitan.com

This issue is potentially affecting the following components:

Support Requests
New Account Registrations
Password Resets
Purchases
Device Management Agent (DMA) Installation emails
Project Statistics
Sep 15, 23:15 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.